The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. – Labels and tags must also be intact, in original condition.
TheKedey will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 3 days after the confirmation.
Please return your purchase to the following address:
TheKedey
No 250, Nanas Garden Matang,
93050 Kuching, Sarawak, Malaysia.
Please contact us at hello@thekedey.com or WhatsApp us at +60135693485 if you have any questions or doubts.